House rules Casale dei Gelsi
The most serene cohabitations need rules
Check-in takes place from 16.00 to 19.00
The guest is asked to communicate the approximate arrival time at least on the morning of the day of arrival, in particular if scheduled after 7.00 pm
Upon arrival, guests are invited to provide a valid identification document and to show the reservation made.
The price agreed for the stay in the B&B includes the use of the room and the
bathroom, breakfast, rearrangement and daily cleaning, provision of
towels and sheets, use of TV and air conditioners / heating e the use of all bathroom accessories, the use of all outdoor environments (such as the outdoor hot tub and swimming pool).
Extraordinary linen change is not included in the price.
If an extraordinary change is requested, the cost of 7 euros per day per room will be charged at the end of the stay.
The laundry service is not included. You can request it (for costs and times you can contact the reception).
Inside the bedroom or bathroom you will find everything you need: blankets, pillows, towels, personal hygiene products.
For any other need, do not hesitate to ask, we will do our best to satisfy you.
Animals are not allowed inside the Bed & Breakfast, only for hygienic reasons and for any allergies from other guests.
For public safety reasons, guests are also not allowed to access other people inside the rooms of the Bed & Breakfast at any time.
The use of the hot tub and swimming pool is reserved for our family and B&B guests.
The cleaning of the rooms and toilets is scheduled every day, from 11.00 am and no later than 1.00 pm, therefore please leave the room free, arranging your personal effects in order to allow and optimize the greater efficiency of the service.
If the premises are occupied during these times, the cleaning will be carried out the following day.
Entry and exit
For entry and exit from the structure there are no timetables to respect, you can exit and return to
your pleasure, do as if you were at home. Please always bring the keys supplied with you.
Their loss involves a compensation of € 60 which includes keys and remote control.
The bedrooms and the bathroom will normally have to be vacated by 10.00 am for allow daily cleaning and cleaning, please arrange your effects personal in order to allow it.
Beyond these times, daily cleaning is not guaranteed. I recommend a correct and civil use of the toilets, avoiding throwing anything in the W.C. (use the appropriate baskets).
Although smoking is prohibited in the rooms and common rooms of the B&B, smoking is allowed in the areas used outside.
Breakfast is served buffet style every day in the breakfast room between 8 am and 10 am
Guests are asked to communicate any intolerances or specific requests before arrival.
Guests can freely enjoy a buffet of bread, butter, assorted jams, biscuits and cakes, coffee and tea, drinks, fruit, yogurt, local and seasonal daily specials.
On the day of departure, the room must be vacated by 10.00 am to allow the final cleaning of the premises.
Depending on the availability of the B&B, it is possible to arrange a late check-out.
At the end of the stay, the keys to the rooms and the entrance must be returned.
Take care to turn off the lights of the rooms and the air conditioners before going out and make sure you have closed doors and windows.
Any damage caused to the B&B structure, even those caused by improper use of the complementary equipment, as well as the loss of the keys, must be compensated.
The property declines all responsibility for loss, theft and damage to objects of your property left in the rooms or in the common areas of the B&B.
Swimming pool and whirlpool
How to use the swimming pool and limitation of liability The “CASALE DEI GELSI” structure is equipped with a swimming pool and whirlpool without a lifeguard in compliance with current legal provisions, therefore the company “CASALE DEI GELSI” cannot be held liable for any damage that should result from the typical or improper use of the same. Adult customers will be able to use this swimming pool from 10.00 to 20.00, while minors under the age of 16 must always be accompanied and supervised by an adult. Minors between the ages of 16 and 18 will be able to use the swimming pool even in the absence of the subjects exercising parental authority, where they give their consent, but the “CASALE DEI GELSI” will still be exempt for any damage caused by them, to themselves or to third parties, for which the parents, or the other subjects to whom the minors are entrusted, who are ex law required to keep them, will always be considered responsible. It is the specific burden of the parent or of the person exercising custody of the minor, if dissenting from the use of the pool in his absence, to enforce said prohibition to the minor subject placed in his custody.
The “CASALE DEI GELSI” reserves the use of the swimming pool for the hours in which it is not allowed to be used by customers (between 20.00 and 10.00) and on any other occasion regardless of the normal opening hours for customers where this should become necessary and / or appropriate.
The persons in charge of the “CASALE DEI GELSI” will be able to carry out checks at any part of the structure at any time, in order to ascertain any violations of conduct by customers, which will eventually be managed pursuant to art. 12 of these general conditions of contract. The use of a swimming cap is not mandatory for the use of the swimming pool. It is forbidden to use the swimming pool without having first used the shower. The use of tanning creams or oils is also prohibited, instead the use of protective products is strictly allowed in strict terms of necessity, but they must however be removed from the body through a special soap shower before using the pool itself. It is also prohibited any behavior that may cause disturbance to third parties, such as, by way of example but not limited to, diving, keeping a high tenor or screaming, etc.